PrimeAlert® Responder Suite
Our Mobile and In-Station Display Alerting Suite
When paired with your CAD system, this software delivers real-time alerts to first responders, shares at-a-glance incident data and provides mapping to the call site.
Responder App is Available On
Hydrant Information
Locate fire hydrants near the incident before arriving on the scene.
Maps & Routing
Leverage Google’s world-class mapping features to determine the quickest route to an incident.
Responding Units
See which units are responding to a call and their current location in real time. Popular for volunteer departments.
Multiple Views
Choose between street-view and satellite-view to confirm the destination before you arrive.
Configurable Alerting
Enable alerting by unit, station, department, and geographic location. All fully configurable to fit your needs. Only on mobile*
On/Off Duty
Easily mark yourself as on or off duty to receive alerts based on your preferences. Only on mobile*
Improve call stacking, turnout times, dispatcher stress, and more.
- A dispatcher receives an incoming 911 call
- The dispatcher begins populating their CAD with incident information
- CAD provides the best units to dispatch
- Dispatcher commits best units
- CAD encoded packaged are sent to our server
- Server sends dispatch to responding units in miliseconds
Service & Support
24/7 US-based customer support
Comprehensive warranty with service agreement
