Locution for the Communication Center

  • Fast, Clear, Concise Communication for First Responders
  • Faster Response Times
  • Reduced Dispatcher Workload and Stress
  • Simplified Yet Powerful Monitoring and Management

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Trusted for 24xforever use by more than 300 departments operating over 5000 stations, ranging from some of the smallest to some of the largest.

Designed for Speed, Driven to Save Lives & Property

Locution’s architecture was created for maximum performance. The audio database not only provides maximum understandability, but also saves time as words don’t have to recreated from syllables. Storing the voice and tones at the station means that the network traffic is reduced by an order of magnitude. The result: peak periods that previously suffered significant delays with call stacking can now be handled quickly.

Benefits that stand out

Seconds can be the difference between life or death. Locution didn’t stop innovating with a clear, understandable voice. The highly configurable software can provide custom tones to quickly communicate key information. Substituting addresses for landmarks is clearer and faster. Going beyond what is provided by the CAD output gives you the power to decide the order of the dispatch as well as the ability to pre-notify nearby stations of events before they may be dispatched.

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Customized tones enable extremely fast communication, such as incident, units being dispatched, and more.

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Customized landmarks provide faster and clearer communication.

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Choose the order of information in the dispatch and even pre-notify nearby stations.

PrimeAlert® Voice

Locution pioneered full long word, natural voice for Fire Station Alerting: clear, concise, consistent and configured to you. You pick the pronunciation. You pick the order for the dispatch information. The voice database is stored at the comm center and each station for performance and reliability – always available, even if the cloud or the internet is down.

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PrimeAlert® Radio & IP

High availability, high performance, and high understandability.

  • Compatible with leading CADs
  • Compatible with leading Radio Systems
  • Same high quality voice for both paths
  • Most customers choose both for redundancy
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PrimeAlert® Configuration Portal and Configuration Manager Elite

A powerful Fire Station Alerting System needs the right software to monitor and manage it. Locution’s PrimeAlert® configurability is unmatched… and customers decide how to customize and update their systems. Two versions are available:

  • PrimeAlert® Configuration Portal provides high level and detailed monitoring across the system
  • PrimeAlert® Configuration Manager also enables customers to update settings themselves
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PrimeAlert® Makes Dispatchers Jobs Less Stressful

Locution PrimeAlert® connects to the existing CAD. Dispatchers continue to follow their familiar process with their CAD. Once they commit, Locution then automates tasks and works them in parallel.

  • Audio is automated, enabling the dispatchers to focus on the caller or take another call
  • The high performance architecture greatly reduces call stacking during peak periods
  • At the dispatcher console, Locution provides easy “at a glance” information with color coding and pull-down menus
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Want to learn more?

Locution PrimeAlert® is architected throughout for speed, precision, ease of use, and high availability.

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