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Have a question? You are probably not the first. Check out these FAQs.
No. For our system to work effectively it must be installed in your comm center first. However, many of our customers install Locution at the comm center and fire stations simultaneously.
Absolutely. We have a variety of solutions that work well with the unique framework of volunteer departments. We would encourage you to start by contacting us here so that we can first understand your needs and objectives.
Yes, as long as it meets the minimal specifications. We have avoided proprietary designs to help provide as many choices for you as possible. This minimizes costs today and in the future. It also means that you can choose among the latest innovations. Performance and first responder health and safety are paramount when selecting hardware for your fire station alerting system.
Yes. We cover any regular maintenance and necessary replacements from general wear and tear for customers who have a service contract in place.
Our customer support is designed around a 3-tiered support package built to accommodate our client’s unique needs.
Yes, we typically provide a digital training session to all relevant staff on the system’s functions prior to go-live. In-person training is an option for an additional cost.
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